Please note that the information provided in this FAQ section is meant to be a general guide to our services and policies. For more detailed information, we encourage customers to review our terms and conditions. Our terms and conditions cover a range of topics, including our cancellation policy and refunds. You can access our terms and conditions on our website, or by contacting our customer service team.
What types of vehicles does your company offer for transportation?
How do I make a reservation for transportation with your company?
What is the cost of transportation with your company?
Are there any discounts available for frequent riders or bulk transportation orders?
Is your transportation service available 24/7, or are there specific operating hours?
What happens if the booked vehicle is not available due to unforeseen circumstances?
What is your company’s policy on cancellations or rescheduling transportation reservations?
What if my trip fails due to wrong booking details?
Are your vehicles equipped with amenities such as Wi-Fi, air conditioning, or charging ports?
Do you offer accommodations for special requests or preferences?
Do you provide child seats or booster seats for children?
What safety measures does your company take to ensure passenger safety during transportation?
How far in advance should I book transportation with your company?
What is the process for contacting customer support if I have a question or issue with my transportation reservation?
Do you offer transportation services to locations outside of your regular service area?
What payment methods does your company accept?
Can I make special requests for food or drinks during my transportation?
What is your policy on smoking or vaping in your vehicles?
How do I contact my driver if I need to make changes to my transportation during the trip?
Can I bring pets with me in the vehicle?
How do I know if my reservation has been confirmed?
What happens if my flight is delayed and I miss my scheduled pick-up time for airport transportation?
